Payment Terms & Conditions
A tax invoice, including our banking details, will be issued once your completed registration form has been received and your dates confirmed. Payment is due on receipt of invoice but longer payment terms can be arranged. Should we not receive payment for the training from the organisation, the individual who attended the training will be liable for payment.
Cancellation & Transfer Policy:
Full refund for cancellations received two weeks prior to the course. A substitute delegate is welcome for delegates who have already booked and paid. Should a delegate not arrive for the training on the day that course commences, a no-show fee of 100% will be charged. Requests to postpone course attendance must be received in writing at least 3 full working days before course commencement otherwise a late postponement fee of 20% will apply. Only one postponement allowed and transfer to be utilised within 6 months of the original course date. CreativeMagic reserves the right to cancel the event, in which case delegates will be refunded in full.
Please do not make any travel arrangements until you have received an e-mail confirming your course booking. The running of this course is subject to the number of enrolments. Creativemagic reserves the right to cancel a course if the minimum number of seats are not filled. Students who have already booked and paid will be given the option to reschedule or receive a refund.